The Donor Relations Manager will work closely with the Director of Philanthropy and the Development Operations Coordinator to infuse community centered fundraising principles into the work and to create a sense of belonging with all supporters. This position will qualify, cultivate, solicit, and steward donors who typically give between $500 - $10,000 annually. The goal of this position is to build, cultivate, solicit, and steward a mid-level gift portfolio of approximately 125 donors.
Critical to success is the ability to secure in person or virtual meetings and build meaningful relationships with current and new donors, with an enthusiastic commitment to engaging donors and helping to move donors through the giving pipeline. This position is ideal for someone who excels at building long-term relationships.
This is an exempt role based in Albuquerque and reporting to the Director of Philanthropy.
WHO WE ARE
Our mission is to protect and advance justice, liberty, and equity as guaranteed by the constitutions of New Mexico and the United States. We are committed to ending racism and other inequities. This includes how we work with each other and with our partners and allies in the communities we serve. For more information, please visit our website at www.aclu-nm.org
Equity, diversity, inclusion and belonging are core values of the ACLU and central to our work. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible.
WHAT YOU’LL DO
- Manage a portfolio of approximately 125-150 existing donors and prospects.
- Create comprehensive qualification, cultivation and solicitation strategies, including financial goals, for each individual and execute those strategies so that donors are retained and upgraded.
- Identify and qualify prospects for assignment to the donor portfolio.
- Directly solicit annual and planned gifts.
- Track portfolio activity, communication, and progress. Create reports as required that accurately reflect portfolio activity and performance.
- Maintain working knowledge of local and national programmatic priorities and issues as they occur.
- Partner with program staff, and/or volunteers on donor engagement opportunities.
- Work with the appropriate program staff to secure project information to develop personalized materials directed at individual donors/prospects that are in line with donor interests, programmatic priorities, and reports that detail progress made because of a gift, etc.
- Develop unique cultivation and stewardship opportunities, including 3 small events for select donors/prospects in the portfolio, and participate in broader donor cultivation events.
- Partner with colleagues from the national ACLU to advance key donor relationships.
- Assist with communication to donors about the ACLU-NM’s mission, activities, and successes in a compelling, inspiring, and motivating way.
- Perform any other duties as assigned.
- At least three years of professional work experience; non-profit development experience with progressive responsibility is preferred.
- Direct work soliciting donors and closing and stewarding gifts is ideal but transferable experience will be considered:
- Proven ability in building long-term relationships and conducting face-to-face fundraising with individual donors that results in strong retention and increases in giving.
- Demonstrated experience in moving donors through a pipeline by use of individualized strategies.
- Strong interpersonal skills and enthusiasm for building strong professional relationships with donors, board members, volunteers, staff, and the general public.
- Commitment to diversity, equity, and inclusion.
- Excellent written and oral communication skills, including the ability to speak comfortably and compellingly with donors about the potential impact of their philanthropic investments in the ACLU.
- Creative, results-oriented, self-starting.
- A person who can handle and prioritize multiple activities and responsibilities.
- A team player that inspires collaboration and functions decisively; flexible and well organized.
- Demonstrated understanding, knowledge of, and commitment to civil liberties, civil rights, and the ACLU of New Mexico’s mission.
- Awareness of, and willingness to engage in, the difficult and transformative work of challenging systems of oppression, institutional and structural racism, and implicit bias.
- Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance, and record of arrest or conviction.
- The ability to work occasional evening, weekend, and irregular hours and to travel within the state as needed.
- Ability to work collaboratively with diverse communities and people.
- Excellent computer skills, including proficiency with Microsoft Office technology (including Word, Excel, and Outlook.
- Experience working with donor databases and knowledge of New Mexico’s philanthropic community a plus.
- Well-developed sense of humor and compassion; friendly, outgoing and collaborative.
- Flexibility and willingness to learn new tools, technology, and resources.
COMPENSATION AND BENEFITS:
Salary is $54,000-$67,800 per year, depending on experience. We offer excellent benefits, including health and dental insurance, short and long-term disability and life insurance, 401(k) retirement plan, and generous PTO, holiday, family and medical leave policies.
HOW TO APPLY:
All applications are treated confidentially. Please send cover letter no longer than one page and resume by email to HR@aclu-nm.org. Please include “Donor Relations Manager” in the subject line and all attachments should be in Microsoft Word or PDF format. Your letter should explain ways in which you satisfy the skills and qualifications specified above. We also invite applicants to include in their letter information about how their background and/or experiences could contribute to the diversity, cultural vitality, and perspective of our staff and advocacy work. Please indicate where you learned of this job posting. No phone calls, please. Note: we will not accept resumes that do not include a cover letter.
Application materials will also be accepted via postal mail, but electronic filing is strongly preferred. Mailed applications should be sent to c/o HR, P.O. Box 566, Albuquerque, NM 87103.
Applications will be accepted until the position is filled. We encourage you to apply as soon as possible as we will be evaluating applications on a rolling basis beginning on September 5, 2022.
This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU of New Mexico reserves the right to change the job description and/or posting at any time without advance notice
Currently we are mainly working remotely with some voluntary work in the office. We anticipate that once it is safe to lift the work-from-home policy, the Donor Relations Manager, like most ACLU-NM staff, will work partially in-office and partially from home.
For the safety of our staff, their families, and the communities that we work with, ACLU-NM requires that staff be fully vaccinated as defined by the CDC.
ACLU of New Mexico is an equal opportunity employer. We value a diverse workforce and promote an inclusive culture. We believe that having a board, staff, and volunteer base with diverse personal and professional backgrounds enhances our ability to meet our mission and creates an environment where all members of our community can thrive. We strongly encourage applications from people of color, immigrants, women, people with disabilities, members of the LGBTQ community, those who have been formerly incarcerated, and other members of underrepresented and marginalized groups.
“ACLU of New Mexico” refers collectively to two separate corporate entities, ACLU of New Mexico and ACLU of New Mexico Foundation. The two entities share the same mission, office space, and employees